What countries do you post to?
At the moment we have taken europe off our list of destinations due to problems caused by brexit so it is just the UK for the moment.
How do I use the online shop?
Browse through the categories and find the item you want. Click on add to shopping basket where you can change the quantity of each item or you can click on remove if you change your mind. When you have the items you want, you choose a delivery method suitable for the items you have purchased. You will then be guided through checkout and you can complete purchase there.
What are the delivery options available on the website?
We offer delivery via Royal mail, Hermes and APC overnight (APC covers England and Wales). Royal mail is the popular option for the smaller orders and the courier options represent good value and tracking for the larger orders.
Can we still order from you if we don’t want to use the shop checkout?
No problem at all. You can send an email to me at firstname.lastname@example.org with your request and I can deal with it personally.
What payment options does Corkwood offer?
PayPal is our credit card payment processor and accepts all major credit cards from Visa, Mastercard, American Express and Discover. You do not need a PayPal account yourself to use this option. We also accept payments from Amazon pay. If you are already an Amazon customer, you can login and pay on our website using the payment methods and shipping information already stored in your Amazon account. If none of these methods suit, there is the option to pay via cheque or postal orders
Do you take payment over the telephone?
No at this point we don’t. PayPal process all the credit card payments online or you can send us a cheque.
Any other questions
Just email us and we will do our very best to help.